The Banner Student access request process has changed for UNC Charlotte employees. Supervisors are responsible for submitting these requests on behalf of their employees.

New Accounts

If you are requesting Banner Student access for an employee for the first time, they are considered a new user. All new users are required to sign the online confidentiality agreement within Banner Self Service and complete the Security Awareness Training within Canvas. Security Awareness Training must be completed using the Firefox browser. All other browsers should be closed. This is required so that the results are captured and recorded as a prerequisite to gaining access.

If you are requesting additional access for an employee, confirm that they signed the confidentiality agreement previously. If it has been three years or more since they have completed the  Security Awareness Training, they will need to complete those modules again. This will be true even if the employee has access to other modules in Banner, like Finance, but doesn’t currently have access to the Student module.

Requesting Access for Current and New Accounts

Supervisors can request access for new employees or add to their employees' existing access by following the instructions below. In order to provide access, all employees must have signed the online confidentiality agreement, completed Security Awareness Training and, have an active NinerNET account.

Supervisors may request Banner Student access by completing the Banner Student Access Request form

Completing the Banner Student Access Request form

  1. Click the Banner Student Access Request form link 
    1. If you are not logged in, you will be prompted to do so.
    2. You must login with your NinerNET user ID and password.
    3. Once logged in, you will be returned to the Banner access request form.
  2. Enter your employee's information:
    1. Name
    2. Their University ID number
    3. Their email address
    4. Their department
  3. Confirm whether or not your employee has completed the University Confidentiality Agreement and completed the Security Awareness Training on Canvas.
    1. Security Awareness Training must be completed using the Firefox browser. All other browsers should be closed. This is required so that the results are captured and recorded as a prerequisite to gaining access.
    2. Before a Banner Security request can be processed, these two items must be completed.
  4. Click "Next" to proceed to the following page.
  5. Select from the desired lists of Banner Student security options. You may also make additional comments and requests in the text field at the bottom of the form.
  6. When you are satisfied with your selections, choose "Submit." Once the form is submited, changes cannot be made.

Restoring Access after Annual OneIT Security Audit

Annually, OneIT conducts a security audit of Banner Admin access. As part of this audit, supervisors are sent a list of faculty & staff within their department that have access and the specifics of that access. Supervisors must update/confirm access for all their staff by the deadline. After that deadline, Banner Admin access is removed for all individuals not updated/confirmed. To regain access, you should follow the steps below.

  1. If you have not completed Security Awareness Training in Canvas within the past three years, you will be required to complete this training. Security Awareness Training requires completion using the Firefox browser. All other browsers should be closed. This is required so that the results are captured and recorded as a prerequisite to gaining access. Before a Banner Security request can be processed, this requirement must be met.
  2. Only your supervisor can request that your access be restored. Supervisors must send an email to enrolltech@uncc.edu to request the restoration of their employees’ Banner Student Admin access.
    1. This message should include the employee’s name and University ID number.
    2. There is no need to identify the specific classes or roles, as this information is already known.
    3. If there is specific access an employee no longer needs, this should be noted within the email.