Student Holds – SOAHOLD

In Banner Student Admin pages, the SOAHOLD form allows the entire history of holds for an account to be viewed for a student. An end date in the future denotes an active hold. Past end dates signifies lifted or expired holds.

View Student Holds

  1. In Banner Admin Pages, access the Hold Information page (SOAHOLD) from the Welcome page.
  2. In the ID field, enter the UNC Charlotte ID of the student.
    • If you do not have the ID of the student, click the Ellipses to perform a query (See Student Search – SOAIDEN for more information).
  3. Click Go (or Alt + Page Down).
  4. The student’s hold(s) will be displayed.
    • The From date determines the date the hold is effective.
    • The To date determines when the hold is no longer effective.
    • User page controls to move to additional information (or Page Down and Page Up).
  1. To view another student, click Start Over (or F5) and repeat steps 2-4.
  2. To return to the Welcome page, click X (or Ctrl + Q).

To query a specific hold type

  1. Perform steps 1 through 3.
  2. Click Filter (or F7).
  3. Select Hold Type and enter selection criteria.
  4. Click Go (or F8).

Update Advising Holds

  1. Select the Advising hold (Hold Type of AD) you want to release.
  2. In the To field, enter today’s date.
  3. Click Save (or F10).
  4. To update advising holds for another student, click Start Over (or F5) and repeat steps 1-3.